Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has altered its sizing categories for female and kids' apparel failing to inform all users about the change.
Online Platforms Response
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches similar services.
It has advised users to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Changes
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.